Over the past six months, PILPG’s Netherlands Office has been working with Vrije Universiteit Amsterdam, the Knowledge Management Fund, InterCidadania Institute, the Legal Assistance Centre in Namibia and the VU Vereniging on the Virtual Human Rights Lawyer (VHRL) Chatbot. One of the main reflections from this project as well as the takeaways from our expert input sessions was how many challenges we first faced and later have overcome.